Terms and Conditions

Last updated: [July 2024]

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://rbdimmer.com website (the “Service”) operated by ZHUHAI ROBOTDYN TECHNOLOGY CO.,LTD (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

  1. Products and Services

ZHUHAI ROBOTDYN TECHNOLOGY CO.,LTD provides smart home controller products for DIY enthusiasts. Our website offers information about these products, as well as the ability to purchase them.

  1. Intellectual Property

The content on our website, including but not limited to text, graphics, logos, and images, is the property of ZHUHAI ROBOTDYN TECHNOLOGY CO.,LTD and protected by applicable copyright and trademark law. Any mention of third-party brands or products is for informational and compatibility purposes only.

  1. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website.

  1. Purchases and Returns

4.1 Order Cancellation: Customers have the right to cancel their order and receive a full refund before the product is shipped.

4.2 Non-Delivery: In case of non-delivery, the customer can choose between a full refund or re-shipment of the product.

4.3 Defective Products: If a product is defective, the customer can choose between a full refund or replacement of the product.

4.4 Incorrect Order: If a customer orders the wrong product, they may cancel the order before shipment. After shipment, no exchange or return is possible.

4.5 Product Support: We provide comprehensive technical support through our website and personal consultations to assist customers with product use.

4.6 Modifications: We are not responsible for any issues arising from customer modifications to the product or changes to its software.

  1. Limitation of Liability

Our company is based in China and complies with all applicable regulations of the country. We shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of the Service.

  1. Dispute Resolution

Any disputes arising from the use of our Service will be resolved through mutual discussion and agreement.

  1. Minors

Our website is not intended for commercial interaction with minors. We do not collect age data from our users and do not have age restriction functionality.

  1. Termination of Service

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. We may also terminate service upon user request or as required by authorities due to restrictions or sanctions against a country or individual.

  1. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

  1. Contact Us

If you have any questions about these Terms, please contact us:

ZHUHAI ROBOTDYN TECHNOLOGY CO.,LTD
Address: 6/B, 5th East Nanping Rd., Nanping Industrial Park, Xiangzhou District, Zhuhai, GD, China
Email: info@rbdimmer.com
Phone: +8613326669455